Many customers have reported having much higher delivery charges on their bill this month, which is separate from the supply charge increase Gross described. About 26 percent of Eversource customers have a different supplier, Gross said. To choose a different supplier, Gross said customers can visit. Gross said every Eversource electric customer has the option to choose a different supplier, however, Eversource would still deliver the electricity. It has gained over 2,000 members in just a few days.īecause Connecticut’s electricity market is deregulated, Eversource does not generate electricity, but “we do buy electricity for most of our customers and deliver for all of our customers.” A Facebook group titled, “Citizens Unite (Stop Eversource)” was recently created. Gross said the company has received complaints about the increased costs. Susan Stamp is retired and cannot work, and John Stamp was laid off six months ago. Stamp said paying the additional charges is difficult for and her husband, John. The cost is reflected in the supply portion of each electric bill. This portion, the dollar figure, is what we call a pass through. We don't mark it up at all.It is what our suppliers are charging us and we pass that charge onto our customers.”īeginning January 1, the generation service charge rose about one cent for every kilowatt hour of energy used by customers, according to Gross. “They set the price based on a number of different conditions. “We buy power from (generation companies) multiple times a year,” Gross said. Traditionally, costs go up in January and down in July, Gross said, primarily due to fluctuations in the cost of natural gas. The charge is adjusted every January and July based on how much it costs suppliers to produce electricity. The higher bills were caused by an increase in the “generation service charge,” the amount electric generating companies charge Eversource for power, said company spokesman Mitch Gross. She lives lives in 1,100-square-foot house and uses gas for heating and cooking. Stamp, whose electric bill jumped to $472 from around $270 the previous month, is one of many Eversource customers around the state who saw jumps in their bill this month. “I felt like someone kicked me in the stomach and then I just cried.” “I almost had heart failure,” Stamp, 61, said. Southington resident Susan Stamp opened her electric bill from Eversource Energy this month and couldn’t believe the charge.
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